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FREQUENTLY ASKED QUESTIONS

  • Where are you based?
    Jaycue is based in the state of North Carolina.
  • Can I customize an order?
    Unfortunately no you can't, but we hope to add the option to get a custom order soon... so stay tuned!
  • How do I find my size with your brand?
    Our clothing is produced in US sizes. Please see our size chart to assist with finding the correct size.
  • Do you have a brick and mortar?
    We currently operate online only.
  • How do i care for my clothing?
    All of our garments are launder friendly. Standard store bought laundry detergents are safe for use on all of our clothing.
  • How can I be featured on your blog or customer review reel?
    We would love to share your story! Send us an email at jaycuelaneka@gmail.com.
  • Do you accept custom orders?
    Sorry we do not accept custom orders at this time.
  • How do i cancel/change my order?
    Once an order is shipped it cannot be changed. Please see our return policy.
  • Do you offer whole sale pricing?
    Please contact us at jaycuelaneka@gmail.com
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